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Elements and Performance Criteria

1. Define value and its sources
   • Identify and anticipate negative crisis outcomes
2. Assess courses of action for their likely success, value contribution and level of authority required
3. Create intent and in doing so, identify crisis related objectives whilst maximising value
4. Prioritise value contribution and actions that can be taken during leadership of a crisis
5. Access and engage existing sources of value
6. Identify crisis leadership strategies to develop and retain trust in the building of value with teams, communities and organisations
7. Identify and use legitimacy and support to authorise action
   • Scan political, legislative, regulatory and policy environments to identify and evaluate any legitimacy gaps
8. Identify and demonstrate how public normative views of crisis leadership can support action
9. Identify and demonstrate how legislative, regulatory and policy environments authorise crisis operating environments to sustain and influence the creation of leadership value
10. Create and develop a plan of opportunities for public engagement and certification of actions
11. Identify and harness solutions to the interest associated with enacting legitimacy and the likely and associated application of scrutiny to the crisis
12. Scope, develop and rationalise operational capability
    • Assess, from a strategic leadership standpoint, the objectives and whole of crisis need for capability and resources
13. Develop an initial operating framework to ensure actions and capability are mobilised within required timeframes
14. Provide sound reasoning regarding deployment of operational capability to key stakeholders
15. Display adaptive capacity and reflect on actions to deliver accurate and sound options and/or decisions during all phases of a crisis
16. Identify and evaluate need for human resource acquisition to support rationalisation and delegation of determined responsibility and management functions in all phases of a crisis
17. Develop and use evaluative methods to measure performance
    • Identify and implement evaluation indicators of success for crisis related objectives
18. Develop processes for recording and reporting of mandated obligations and outcomes
19. Develop information collection methods suited to all phases of a crisis

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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